The Challenge
Operating across multiple imaging centers, One Step Diagnostic needed a way to standardize and optimize contrast coverage without compromising efficiency. Their primary obstacles included:
- Coverage Coordination: Managing radiologists across nine locations required complex scheduling and often led to coverage gaps.
- Limited Flexibility: Traditional on-site supervision limited the ability to adapt to fluctuating demand and unforeseen scheduling conflicts.
- Operational Inefficiencies: Last-minute staffing changes often resulted in delays, increased administrative workload, and disrupted patient workflows.
- Cost Concerns: The costs associated with ensuring full-time, in-person supervision at all locations were unsustainable.
To continue providing seamless patient care, One Step Diagnostic needed a scalable, efficient, and flexible solution.
The Solution
By implementing Tether Supervision, One Step Diagnostic was able to completely transform the way they managed contrast supervision across their network of imaging centers.
Key Implementations:
- Extreme Scheduling Flexibility: Tether’s remote model allowed One Step Diagnostic to dynamically adjust coverage in real time, ensuring seamless supervision across all nine locations.
- Centralized Supervision Model: Instead of requiring an on-site radiologist at each facility, Tether enabled a single supervising radiologist to cover multiple locations when needed.
- Reliable, HIPAA-Compliant Platform: Tether’s two-way audio-video supervision ensured full compliance while maintaining high-quality oversight.
- Optimized Radiologist Utilization: With no geographic restrictions, the organization could now match supervision demand with available radiologists, reducing inefficiencies and enhancing patient throughput.
The Results
Within months of integrating Tether Supervision, One Step Diagnostic experienced transformational improvements in operational efficiency and patient care:
- Unprecedented Scheduling Flexibility – The ability to instantly adapt supervision schedules eliminated coverage gaps and simplified logistics.
- Seamless Multi-Site Coordination – Tether allowed for simultaneous contrast supervision across multiple locations, significantly improving workflow.
- Increased Operational Efficiency – Reduced administrative overhead and last-minute scheduling issues freed up resources for other priorities.
- Cost-Effective Coverage – By eliminating the need for on-site-only supervision, One Step Diagnostic reduced the costs of hiring and maintaining full-time, location-specific radiologists.