Facilities only need the Tether Mobile Contrast Unit (MCU) and a reliable high-speed internet connection to use Tether Supervision effectively. The MCU, provided by Tether, includes all necessary hardware and tools for managing contrast procedures, such as communication equipment and emergency response resources. No additional equipment is required, making setup straightforward and cost-effective.

Tether Supervision is designed to support multiple locations efficiently, ensuring seamless coverage while maintaining compliance with CMS and ACR guidelines. This scalability allows facilities of any size—whether single-site or multi-location networks—to benefit from expert supervision tailored to their needs.

Tether Supervision provides flexible coverage that aligns with your facility’s operational hours. Supervising radiologists are available during contracted times, and additional after-hours coverage can be arranged upon request. For optimal service, facilities should provide at least 24 hours notice for any schedule changes.

Yes, Tether offers highly customizable plans designed to meet the unique requirements of each imaging center. Whether you need hourly, daily, or monthly supervision, our services adapt to your patient volumes and operational goals. For multi-location networks or high-volume centers, discounted pricing tiers are available to ensure cost efficiency. Additional services, such as training and contrast reaction kits, can also be tailored to your specific needs.

Tether’s supervision platform stands out by combining state-of-the-art technology with expert oversight, delivering unmatched safety, compliance, and scalability. With real-time supervision, radiologists provide continuous monitoring throughout procedures, not just during emergencies, ensuring patient safety at every step. Proactive support is built into the platform, including emergency readiness tools such as contrast reaction kits and detailed protocols to handle adverse events effectively. Additionally, Tether ensures full alignment with CMS, ACR, and ASRT guidelines, providing imaging centers with the confidence of regulatory compliance and operational excellence.

Tether’s platform adheres to strict security protocols to ensure data protection and compliance with healthcare regulations. All data is encrypted in transit and at rest, stored in a HIPAA-compliant system under a signed Business Associate Agreement (BAA). Supervising radiologists connect via a secure platform with end-to-end encryption. Access is restricted to authorized personnel, and all logins require multi-factor authentication (MFA). Tether also has an incident response plan to address and mitigate any potential breaches swiftly.

Yes, Tether has robust contingency plans to ensure uninterrupted service. Facilities are encouraged to maintain redundant internet connections for optimal reliability. In case of an outage, technologists can connect with supervising radiologists via alternate communication platforms. All critical data is backed up in the cloud, and Tether’s support team is available to resolve issues quickly and minimize downtime.

Absolutely. Tether works with each facility to design a supervision plan that aligns with their operational goals, regulatory requirements, and patient care priorities. Customization options include flexible supervision hours, bundling services like training and contrast reaction kits, and creating solutions for multi-location networks. Contact Tether to explore a plan tailored specifically to your imaging center.

Tether provides a range of essential tools and resources to support your facility. The Mobile Contrast Unit (MCU) includes communication hardware, emergency response supplies, and tools for seamless virtual supervision. Contrast reaction kits, stocked with life-saving medications, are also provided. In addition, Tether offers comprehensive training programs, including scenario-based in-person sessions and video modules, to ensure your team is fully prepared for compliance and emergency response.

Yes, Tether prioritizes emergency readiness by providing immediate access to supervising radiologists who can guide technologists through adverse reactions or other urgent situations. Facilities are equipped with contrast reaction kits and step-by-step protocols to address emergencies effectively. Tether also assists with post-incident documentation and reporting to ensure compliance and streamline follow-up processes.

The onboarding process with Tether Supervision is designed to be seamless and efficient. It begins with a consultation to understand your facility’s specific needs, including patient volumes, operational hours, and regulatory requirements. Once a plan is customized, Tether provides all necessary equipment, such as the Mobile Contrast Unit (MCU), and delivers comprehensive training for your team. Training includes scenario-based simulations, video modules, and readiness quizzes to ensure staff are prepared for supervision and emergency situations. Once setup is complete, your facility is connected to the Tether platform, enabling immediate access to expert supervision.

Most facilities can begin using Tether Supervision within 30 days, depending on the scope of services and readiness of the facility. This timeline includes consultations, equipment delivery, and staff training to ensure a smooth implementation process.

Tether Supervision requires minimal technical infrastructure. Facilities only need high-speed internet and access to the Tether Mobile Contrast Unit (MCU), which includes all necessary hardware for supervision. Our team will guide you through connecting to the platform and configuring any additional components, ensuring a straightforward setup.

Tether provides robust training during the onboarding process to ensure your team is fully equipped for success. This includes scenario-based training, offering hands-on practice to prepare staff for emergency situations, and video modules that provide clear, step-by-step guidance on supervision protocols and proper use of the Tether Mobile Contrast Unit (MCU). Readiness quizzes assess team knowledge and confirm that all staff members are prepared for real-world operations. Beyond initial training, your team will have ongoing access to additional resources, support, and updates to maintain compliance and operational excellence over time.

Setting up Tether Supervision is simple. After the initial consultation, our team provides the necessary equipment, conducts training, and connects your facility to the Tether platform. From there, your staff can begin operating under expert supervision, with support readily available for any questions or adjustments.

Yes, Tether offers demonstrations to help facilities understand the full scope of our services and how they can be integrated into your workflow. Contact our team to schedule a demo and explore how Tether can enhance your operations.

Absolutely. Tether provides detailed orientation for technologists during onboarding, including equipment training and supervision protocols. Our team ensures that all staff members feel confident in their roles and responsibilities before services begin.

Yes, Tether provides support to facilities in understanding and adhering to applicable state-specific regulations and compliance requirements. While Tether’s supervision services are designed to align with federal standards such as CMS and ACR guidelines, our team also collaborates with facilities to address state-level requirements as part of the onboarding process. It is important to note that Tether does not provide legal advice or guarantee compliance with all state-specific laws. Facilities are encouraged to consult their legal or compliance teams for state-specific regulatory interpretations. Tether’s role is to facilitate alignment with established best practices and provide operational clarity to minimize the risk of non-compliance.

The initial setup includes delivery of the Tether Mobile Contrast Unit (MCU), installation of the supervision platform, and configuration of any additional tools or resources your facility may require. Tether also provides comprehensive training and support to ensure a smooth transition to our services.

Tether assigns a dedicated onboarding specialist to each facility to provide personalized support throughout the process. You can also reach out to our customer support team at any time for additional assistance or guidance.

Tether Supervision offers flexible pricing tailored to meet your facility’s needs. Plans are available on a daily or monthly basis, allowing facilities to choose coverage that aligns with their patient volumes and operational goals. Rates vary depending on the level of supervision, the number of centers, and additional services like training or contrast reaction kits. Contact us for a detailed quote customized for your facility.

Yes, Tether offers discounted pricing tiers for multi-center networks and high-volume facilities. These plans are designed to maximize cost efficiency while maintaining the same high standard of service across all locations. Reach out to our team to explore pricing options for larger networks or facilities requiring extended supervision.

Tether’s Mobile Contrast Unit (MCU) and other essential resources may involve a one-time setup fee, depending on the plan chosen. Training sessions, including video modules and in-person simulations, can be bundled into your package or purchased separately. These details will be outlined clearly in your customized quote.

To request a customized pricing plan, contact our team to schedule a consultation. During this session, we’ll discuss your facility’s specific needs, patient volumes, and desired supervision hours to design a tailored solution that maximizes efficiency and cost savings.

All standard services, including training, the Mobile Contrast Unit (MCU), and incident reporting, are included with monthly contracts. Additional fees may apply for supplemental services, such as advanced training modules, additional MCUs, or enhanced incident reporting features. Many of these supplemental services can be bundled into your plan at a discounted rate. During the consultation process, our team will provide a clear and transparent breakdown of all costs, ensuring you understand exactly what’s included in your plan.

Yes, Tether allows facilities to upgrade or modify their plans as their needs change. Whether adding more supervision hours, expanding to additional centers, or incorporating new services like training or contrast reaction kits, our team works with you to ensure your plan adapts to your growth.

Contract lengths vary depending on the plan selected. While hourly and daily plans have no minimum commitment, monthly plans typically require a minimum agreement to ensure facilities benefit from reduced rates. Speak with our team for more details on contract terms and conditions.

Tether accepts a range of payment methods, including ACH transfers, credit cards, and other electronic payment systems. Our billing team works with facilities to establish a convenient payment schedule and can accommodate specific invoicing needs upon request.

Yes, Tether Supervision is designed to comply with HIPAA regulations, ensuring the privacy and security of Protected Health Information (PHI). All data is encrypted in transit and at rest and stored securely with our partners, which operate under a signed Business Associate Agreement (BAA). Tether’s platform employs a HIPAA-compliant two-way audio-video system for virtual supervision, enabling secure and real-time communication. Access to PHI is strictly limited to authorized personnel, such as supervising radiologists and Tether’s physician leadership team, and is protected with multi-factor authentication (MFA). Tether continuously evaluates its processes to maintain compliance with HIPAA requirements.

Tether’s services align with CMS, ACR, and ASRT standards for supervision and patient care. Radiologists providing supervision through Tether are board-certified or board-eligible and meet all regulatory qualifications for direct or virtual supervision as defined by CMS. The platform integrates protocols designed to adhere to ACR guidelines for contrast administration safety, and training provided to technologists ensures compliance with ASRT’s standards for best practices. Tether also monitors regulatory updates to maintain alignment with evolving healthcare policies.

Tether works closely with facilities to address state-specific regulations and ensure adherence to local laws. While Tether does not provide legal advice, its services are designed to comply with federal and state guidelines, and its team offers operational support to navigate compliance challenges. Facilities are encouraged to consult their legal teams for state-specific regulatory interpretations while leveraging Tether’s operational expertise to mitigate risks.

Tether employs multiple layers of security to protect patient data and ensure privacy. All data is encrypted during transmission and at rest, and real-time supervision is conducted through a HIPAA-compliant, secure two-way audio-video platform to safeguard data privacy. Protected Health Information (PHI) is securely stored in a HIPAA-compliant environment under a signed Business Associate Agreement (BAA). Access is restricted to authorized personnel, such as supervising radiologists and leadership, and protected by multi-factor authentication (MFA). Additionally, a comprehensive incident response plan is in place to address any potential data breaches or unauthorized access swiftly. These measures ensure compliance with HIPAA and other relevant regulations while minimizing the risk of data exposure.

Tether equips facilities with the tools and protocols needed to respond to emergencies effectively and in compliance with federal and state regulations. Supervising radiologists are available in real-time via Tether’s HIPAA-compliant audio-video platform to guide technologists through adverse reactions, such as anaphylaxis or extravasation. Incident reports are generated promptly and stored securely in compliance with HIPAA. Facilities are also provided with contrast reaction kits and detailed emergency protocols to ensure immediate action and adherence to regulatory requirements.

Supervising physicians on the Tether platform are required to be board-certified or board-eligible radiologists who meet the qualifications outlined by CMS and ACR for direct and virtual supervision. They must also complete Advanced Cardiac Life Support (ACLS) training and pass a rigorous competency exam to ensure they possess the requisite knowledge and skills to manage contrast reactions effectively. These requirements are designed to maintain the highest standard of care during emergencies. Collectively, Tether’s team of radiologists has over ten thousand hours of contrast supervision experience, reflecting their deep expertise and commitment to patient safety.

Tether maintains robust record-keeping practices to meet federal and state compliance requirements. Incident reports, supervision logs, and training records are securely stored in a HIPAA-compliant system. Access to these records is restricted to authorized personnel and available for review during audits or regulatory inquiries. Facilities can request documentation as needed to support their compliance efforts.

In the event of a compliance issue, Tether works closely with the facility to address and resolve the matter. This includes providing detailed documentation, supporting audits, and implementing corrective actions if necessary. Tether’s incident response plan ensures that issues are managed promptly and professionally to minimize risks and maintain regulatory alignment. Facilities are also encouraged to involve their compliance teams for additional support.

Tether provides dedicated technical support to address any issues you may encounter. Our support team is available during operational hours via phone, email, or our online support portal to assist with troubleshooting, platform navigation, or equipment concerns. For critical issues, priority escalation ensures timely resolutions, minimizing any disruption to your workflow.

Tether prioritizes quick resolution of any platform or equipment issues to ensure uninterrupted supervision. Most issues are resolved within minutes, and critical problems are escalated immediately to our technical team for expedited handling. In the rare case of equipment failure, backup units can be shipped or remote workarounds provided promptly.

Yes, Tether offers ongoing training and resources for new staff members as part of its support services. This includes video modules, user guides, and bi-annual scenario-based training sessions to ensure all team members are fully prepared to operate under Tether’s supervision platform. Additional training can be scheduled as needed to address staff turnover or skill gaps.

Facilities can reach Tether’s support team through multiple channels, including email, phone, and the online support portal. Dedicated onboarding specialists are also available to provide personalized assistance during the initial implementation phase.

Tether assists facilities with post-incident reporting and documentation, ensuring compliance with regulatory requirements. Supervising radiologists collaborate with staff to draft detailed incident reports, which can be securely stored and accessible for audits or follow-up reviews.

Tether’s services are designed to scale with your facility. Whether you add new locations or extend operational hours, Tether can adjust your plan to meet these evolving needs. Contact our team to discuss updates to your supervision schedule or coverage requirements.